Terms of Service

Acceptance of These Terms

These Terms of Service, together with our Privacy Policy, form a binding agreement between you and Liuyang Lingchen E-commerce Trading Co., Ltd., operating under the LingChen brand. By accessing or using our website at https://www.lingchen.autos, contacting us, or engaging our services, you agree to be bound by these terms.

Please read these terms carefully before using the website or our services. If you do not agree with any part of these terms, you should not access the website or use our services. Your continued use of the website or our services after any changes to these terms will be considered acceptance of the revised terms.

If you are using the website or our services on behalf of an organization, you represent that you have authority to bind that organization to these terms, and the terms you and your refer to that organization.

These terms apply to all visitors, users, and customers of the website and services, regardless of how the website or services are accessed.

Who We Are

Liuyang Lingchen E-commerce Trading Co., Ltd. is a company operating in the Computer Systems Design and Related Services industry, part of the Professional, Scientific, and Technical Services sector. We provide computer integrated systems design, software engineering, data integration, and related digital infrastructure services for commerce and logistics.

Our Services

LingChen provides professional and technical services including, but not limited to, the following areas.

• Computer systems design and architecture for commerce and logistics operations.
• Integrated software engineering and system integration across storefronts, inventory, and order management.
• Data integration, migration, and reporting solutions.
• Cross-border export system configuration, including customs documentation workflows.
• Cloud deployment, security hardening, and ongoing maintenance and support.

The specific scope, deliverables, and timelines for any engagement are defined in a separate written agreement between you and us. In the event of any conflict between these terms and a signed engagement agreement, the engagement agreement will prevail with respect to the particular project.

We may from time to time introduce new services or modify existing ones. Any such changes will be communicated through the website or through direct correspondence where appropriate. Services are provided using reasonable skill and care consistent with professional standards in the computer systems design industry.

Use of the Website

You may use our website for lawful purposes only. You agree to use the website in a manner consistent with all applicable laws and regulations and in a way that does not infringe the rights of others or restrict or inhibit their use of the website.

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and view the website for your personal or internal business use. This license does not grant you any right to copy, modify, distribute, or create derivative works from the content of the website without our prior written consent.

The website is provided for informational purposes. While we work to keep the information accurate and current, we do not warrant that all content is complete or free from error, and information on the website should not be relied upon as professional advice without direct confirmation from our team.

We may modify, suspend, or discontinue any part of the website at any time without notice. We are not liable if the website is unavailable for any period.

Accounts and Registration

Certain features of our services may require you to create an account or provide contact information. When you register, you agree to provide accurate, current, and complete information and to keep that information up to date.

You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss arising from your failure to protect your credentials.

We may suspend or terminate accounts that we reasonably believe are being used in violation of these terms or applicable law. You may request the closure of your account by contacting us, subject to any outstanding obligations under an engagement agreement.

Projects and Engagements

Engagements with LingChen are governed by a written statement of work, proposal, or contract that describes the project scope, deliverables, milestones, and acceptance criteria. Both parties agree to act in good faith and to cooperate in providing the information and access reasonably necessary to complete the project.

You are responsible for providing accurate requirements and for reviewing deliverables in a timely manner. Delays caused by missing information, changes in requirements, or other circumstances outside our reasonable control may affect timelines and may be subject to revised scheduling.

Changes to the scope of a project after commencement must be agreed in writing. Additional work requested outside the original scope may be subject to additional fees.

Where a project depends on third-party systems, platforms, or data that you provide access to, you are responsible for ensuring you have the right to grant that access and that such access does not breach any third-party agreement. We are not responsible for failures or limitations originating in those third-party systems.

Fees and Payment

Fees for our services are described in the applicable proposal, quotation, or engagement agreement. Unless otherwise agreed in writing, fees are payable according to the schedule set out in that agreement.

Where a project involves staged payments, each stage must be paid before work on the next stage begins unless we agree otherwise. Late payments may result in suspension of work or termination of the engagement.

All amounts are stated in the currency specified in the agreement. You are responsible for any applicable taxes, duties, or other charges imposed on the services, except for taxes based on our income.

Unless otherwise stated, expenses reasonably incurred in the performance of the services, such as third-party hosting or licensing fees agreed in advance, may be billed separately or included in the project fee as set out in the agreement. We will not incur material third-party costs on your behalf without your prior approval.

Intellectual Property

All content on this website, including text, graphics, logos, designs, and software, is the property of Liuyang Lingchen E-commerce Trading Co., Ltd. or its licensors and is protected by applicable intellectual property laws. You may not use our trademarks, logos, or content without our prior written permission.

With respect to project deliverables, ownership of work product is defined in the applicable engagement agreement. Unless otherwise agreed, we retain ownership of pre-existing tools, libraries, and methodologies used to deliver a project, and you receive a license to use the project-specific deliverables as set out in the agreement.

You retain ownership of any materials, data, or content that you supply to us for a project. By providing such materials, you grant us a license to use them solely to the extent necessary to perform the agreed services. We will not use your confidential materials for any purpose outside the engagement.

If you provide us with feedback or suggestions about our services, you agree that we may use that feedback without restriction and without any obligation to compensate you.

User Content

If you submit content to us, whether through the website, by email, or in the course of an engagement, you retain ownership of that content. However, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and process that content to the extent necessary to provide our services and respond to your enquiries.

You represent that any content you provide does not infringe the rights of any third party and does not violate applicable law. You are solely responsible for the accuracy and lawfulness of the content you provide.

We are not obligated to store or retain any content you submit, and we may remove content from our systems in accordance with our retention practices. We do not monitor all submitted content, but we reserve the right to review material where necessary to comply with legal obligations or enforce these terms.

Prohibited Conduct

You agree not to engage in any of the following activities in connection with the website or our services.

• Using the website or services for any unlawful purpose.
• Attempting to gain unauthorized access to our systems, networks, or data.
• Interfering with the operation of the website or services, including through the use of automated tools, malware, or other disruptive technology.
• Reproducing, distributing, or commercially exploiting content from the website without authorization.
• Misrepresenting your identity or affiliation with any person or organization.
• Transmitting content that is unlawful, defamatory, obscene, or otherwise objectionable.

We reserve the right to investigate and take appropriate action, including legal action, against anyone who violates these provisions.

If you become aware of any misuse of the website or services, including unauthorized access or the presence of malicious content, we encourage you to report it to us promptly so we can investigate and respond.

Third-Party Materials

The website may include links to third-party websites or incorporate third-party tools and services. We do not control and are not responsible for the content, policies, or practices of any third party. Links are provided for convenience and do not imply endorsement.

Your use of any third-party website or service is subject to that party terms and conditions, and you should review them before use. We are not liable for any loss or damage arising from your dealings with third parties.

Where our services integrate with third-party platforms at your request, we are not responsible for the availability, accuracy, or security of those platforms, and any disputes regarding them must be resolved directly with the relevant provider.

Disclaimers and Limitations

The website and our services are provided on an as is and as available basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the website will be uninterrupted, error-free, or secure, or that any defects will be corrected. You use the website and services at your own risk.

We do not guarantee specific business outcomes, revenue, or performance results from the use of our services. The success of any project depends on factors beyond our control, including your cooperation, market conditions, and the accuracy of the information you provide.

To the maximum extent permitted by law, Liuyang Lingchen E-commerce Trading Co., Ltd. will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the website or services, even if we have been advised of the possibility of such damages. Our total aggregate liability arising out of these terms will not exceed the amount you have paid to us, if any, in the twelve months preceding the event giving rise to liability, or one hundred United States dollars, whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you. In such cases, our liability is limited to the maximum extent permitted by applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless Liuyang Lingchen E-commerce Trading Co., Ltd. and its officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your use of the website or services, your violation of these terms, or your infringement of any third-party rights.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of the matter.

This indemnification obligation will survive the termination of these terms and your use of the website and services.

Termination

We may suspend or terminate your access to the website or services at any time, with or without cause, and with or without notice. You may stop using the website and services at any time.

Either party may terminate an engagement agreement in accordance with its terms. Upon termination, you agree to pay for work completed up to the effective date of termination, and each party agrees to return or destroy confidential materials belonging to the other as reasonably requested.

Provisions of these terms that by their nature should survive termination, including provisions regarding intellectual property, disclaimers, limitations of liability, indemnification, and governing law, will continue to apply after termination.

Governing Law

These terms are governed by and construed in accordance with the laws of the People Republic of China, without regard to conflict of law principles. Any dispute arising out of or relating to these terms or the services will be subject to the exclusive jurisdiction of the courts located in Changsha, China, unless otherwise required by applicable law.

Before commencing formal legal proceedings, the parties agree to attempt to resolve any dispute through good faith negotiation. If negotiation does not resolve the matter within a reasonable period, either party may pursue its remedies under applicable law.

If any provision of these terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect. No waiver of any provision of these terms will be effective unless made in writing.

Changes to These Terms

We may update these Terms of Service from time to time. When we make changes, we will update the effective date at the top of this page. Material changes may be highlighted with a notice on the website where appropriate.

Your continued use of the website or services after changes take effect constitutes acceptance of the revised terms. If you do not agree with the revised terms, you should stop using the website and services.

It is your responsibility to review these terms periodically. We are not able to notify every user individually of every change, so the effective date at the top of this page is your primary reference for the version currently in force.

Contact Us

If you have questions about these Terms of Service, please contact us using the details below.

We will make every reasonable effort to respond to your enquiry promptly.